XM

italian-speaking partner relations manager

In short

This junior Partner Relations Manager role manages relationships with Italian-speaking partners, focusing on retention strategies, satisfaction monitoring, and upselling opportunities. The hiring company operates in the online services industry and the position is onsite in Greece. It requires fluency in Italian and English, a business-related degree, and strong interpersonal skills; no prior experience is strictly required, though it's a plus.

Description
The company's partnerships enhance its product offerings and market presence.
Responsibilities
•Develop and implement Partner retention strategies aligned with the Company's overall strategy to enhance loyalty and maximise lifetime value
•Act as the main contact for Partners and provide personalised support to foster strong relationships
•Monitor Partner satisfaction, gather and use feedback to improve experiences and tailor initiatives
•Analyse Partner behaviour to identify opportunities for upselling and product and service customisation
•Stay up to date on the Company's products and marketing promotions and communicate them effectively to Partners
•Communicate ideas and suggestions for platform improvements to the Business Development teams
•Stay informed about industry trends, the competitive landscape, and best practices in Partner retention, and seek opportunities to improve the Company's retention efforts
•Undertake other relevant tasks as assigned
Requirements
•Degree in a business-related field
•Fluency in Italian and excellent oral and written English
•Ability to build and maintain excellent business relationships
•Strong interpersonal and communication skills
•Target-oriented and resourceful
•Ability to work autonomously and under pressure
•Valid work permit
Will be a plus:
•Experience in a similar position
Conditions
•Attractive remuneration package
•Private health insurance
•Corporate pension fund
•Intellectually stimulating work environment
•Continuous personal development and international training opportunities

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