About the Company
ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. Its expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, it also supports the Group in various end-to-end insurance processes, including finance, operations, and underwriting.
Responsibilities
•Translating business needs into functional specifications, user stories, backlog items, and solution designs
•Collaborating with business stakeholders, project teams, architects, developers, and external partners to deliver effective solutions
•Promoting continuous improvement, best practices, and excellence in Requirements Engineering and delivery
•Supporting project planning, time and effort estimation, scope management, and successful end-to-end delivery with regards to the business requirements
•Owning requirement quality and governance
•Managing senior stakeholders
•Leading major initiatives regarding functional or technical changes
•Influencing technical and business decisions
•Coaching and mentoring junior engineers
•Managing requirements traceability, change requests, risks, dependencies, issues, and delivery blockers
•Managing business testing, UAT, and solution validation to ensure business expectations are met
•Producing and maintaining business analysis deliverables, product documentation, and support documentation
Requirements
•Fluency in English (C1)
•10+ years of experience as a Business/System Analyst or in a related role
•Experience in IAM Systems, e.g., preferably One Identity, or related areas for IGA / IAM Domain Knowledge
•Completed university degree or comparable qualification in insurance, organization/management, mathematics, business administration, (business) informatics, or a related field
•Strong knowledge and experience of methods and procedures in the solution development process, with a focus on Requirements Engineering (preferably IREB certified), as well as business and process analysis
•Good understanding of the supported application systems, their interfaces, and the relevant business processes and workflows
•Strong ability to quickly understand, analyze, and clearly articulate complex issues; highly solution-oriented with strong organizational skills
•Strong presentation and communication skills, particularly in customer-facing environments, as well as strong written and spoken English skills
•Practical experience with team collaboration tools (Azure DevOps, Confluence)
•Relevant certifications (e.g. IREB, Scrum, ITIL)
Benefits
•Medical package, sports card, and numerous sports sections
•Flexible working hours, confidential employee assistant program, possibility of remote working
•In-office gaming room and dog-friendly office in Warsaw
•Numerous workshops and training courses, hackathons and meetups, wide range of digital learning platforms and language courses
•Participation in several CSR activities each year
•Company-wide bike races and soccer matches, film marathons in the cinema room, and other team-building activities
