About
SPRIBE is an innovative B2B iGaming software developer reshaping the industry with cutting-edge technology and a forward-thinking approach to game design. The company pioneered the crash-game format with its flagship title Aviator, setting a new standard in player engagement and paving the way for a wave of non-traditional content. We're hiring an IT Monitoring Specialist to help us build the future of iGaming.
Responsibilities
•Monitor whole IT infrastructure including, but not limited to Servers, Network, Databases, Applications etc.
•Brief analysis of the cause of alerts, performing initial troubleshooting and identifying potential issues.
•Alert relevant personnel and provide detailed information regarding alarms or problems.
•Collaborate with the IT team, Incident Manager and Problem Manager in development of alert escalation and incident response procedures.
•Detect and report false positives and optimize alerting accuracy.
•Assist in capacity planning and resource optimization efforts.
•Contribute to automation initiatives.
•Track and document incidents for further analysis and reporting.
•Continuously learn and stay updated on emerging technologies and best practices in IT monitoring.
Requirements
•Work in shifts to provide 24/7 monitoring coverage.
•Ability to analyze information from various sources and monitoring tools to detect trends, anomalies, and potential issues.
•Great communication skills - ability to work in a team-oriented, collaborative environment and liaise with different IT teams to resolve issues swiftly in chaotic situations.
•Communication of issues clearly to both technical and non-technical parties.
•Strong troubleshooting abilities and a methodical approach to problem-solving.
•Passion for staying updated with the latest technologies, tools, and best practices in the IT monitoring field.
•Ability to create and maintain documentation (in English) related to monitoring, incidents, and procedures.
Nice to have
•Experience with monitoring platforms such as Zabbix, Grafana.
•Experience with Linux-based systems.
•Understanding of IT environment and systems.
Conditions
•26 business days of paid vacation annually, plus 7 days off.
•All necessary corporate hardware provided and delivered so you can start strong from day one.
•Benefits catalog to choose what matters most: Medical insurance.
•Birthdays and work anniversaries celebrated with thoughtful gifts.
•Once a year corporate events hosted in some of the world's most exciting cities.
