Gartner

HRA (Associate Experience)

In short

This HR Associate role at Gartner provides first-line HR support to business unit clients, handling policy, benefits and training inquiries while assisting the HR partner team with data analysis, change management and talent/compensation initiatives. It covers the full employee lifecycle in Workday — onboarding, transfers, documentation, offboarding — plus HR reporting and project support. The role requires a Bachelor's degree, 1+ years of HR administrative experience, strong Microsoft Office skills, and familiarity with Workday or similar HRIS systems. The position is hybrid, based in Gurgaon.

About this Role:
The HR Associate supports business unit clients by providing first-line support for HR issues, concerns and programs. This individual is responsible for communicating and responding to basic policy and procedure inquiries, benefits questions, and training matters. Additionally, the HR Associate will assist the HR partner team with data analysis, change management and talent management activities, organizational design and compensation initiatives, and management of projects.
What you'll do:
•Provide strong business unit partnership and general administrative support to the aligned HR partner teams and overall HR department.
•Take initiative to respond to questions from associates regarding payroll, benefits, etc. in a timely manner and resolve routine problems.
•Support and execute employee lifecycle processes from onboarding through offboarding, ensuring accurate record management and a positive associate experience.
•Process and maintain personnel transactions within Workday, including hires, transfers, promotions, job changes, and terminations.
•Maintain employment records and personnel files in accordance with company policies and applicable legal requirements.
•Draft and maintain employment agreements, transfer letters, and other employment-related documentation, ensuring accuracy and timely updates.
•Assist with associate separation processes, including exit documentation and timely completion of final settlement activities.
•Provide employment verification support and respond to requests for employment-related documentation.
•Process and analyze HR data for reporting purposes.
•Provide project support for HR programs, initiatives, and change management activities.
What you'll need:
•Bachelor's Degree
•1+ years of relevant experience in administrative/operations in Human Resources
•Strong understanding of HR processes and the ability to apply business rules.
•Outstanding customer service skills and sense of urgency in a services environment.
•Excellent verbal and written communication, interpersonal, problem-solving, and decision-making skills, with the ability to handle sensitive and confidential documentation.
•Strong organizational and prioritization skills, with the ability to manage multiple high-priority tasks simultaneously and meet deadlines.
•High level of proficiency in Microsoft applications, including Word, Excel, PowerPoint; familiarity with HRIS systems preferred (Workday).
•Strong report writing/data analysis skills and a solid understanding of HR and employee data.
•Effective research and project management skills.
•Demonstrated ability to work as part of a virtual team.
•Demonstrated initiative and a strong desire to learn, with the ability to quickly acquire new skills and responsibilities.
Who you are:
•Individual who always understands the necessity for confidentiality and professionalism.
•Outstanding ability to multi-task as well as excellent organizational skills.
•Demonstrate a desire to learn and take initiative.
•Strong analytical skills and reporting capability.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

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