Description
We are looking for a Business Operations Lead who will own and evolve the Muse's operating system end-to-end — combining operational excellence, cross-functional execution, and AI-driven transformation into a single, scalable framework.
Requirements
•5–8 years of experience in Operations, Strategy, Product Management, Organizational Development, AI/Transformation, or related fields
•Strong product mindset with proven ownership of complex systems or initiatives end-to-end
•Hands-on experience designing and scaling operational processes and OKR frameworks
•Experience leading cross-functional initiatives in complex organizations
•Proven track record of driving organizational change and improving execution quality
•Solid understanding of AI/ML, data analytics, and their business applications
•Strong facilitation and stakeholder management skills, especially at the executive level
•High standards for communication, documentation, and systems thinking
•Ability to translate complex concepts (including AI) into clear, actionable insights
•Strong analytical and data-driven decision-making skills
•Familiarity with data protection and ethical AI practices
•Fluent English
Nice to have
•Experience in AI strategy, implementation, or data-driven systems is a strong advantage
Conditions
No conditions specified in the posting.
