Arrow Electronics

Business Operations Officer

In short

This role handles SPH requests from the APAC CSR team, evaluating warehouse capability to support them on operations, cost and quality grounds, with a strong focus on label requirements. The person coordinates with IT label team on label design and setup, works with Oracle and WMS systems, validates final label designs with CSR, and troubleshoots SPH issues. It is a full-time Business Support role based at Arrow Electronics' Shenzhen (Guanglan Road) ISH Warehouse.

Position: Business Operations Officer
Job Description:
1.Review all SPH requests received from APAC CSR team and evaluate whether all APAC warehouses can support the request from both operations, costs and quality perspective.
2.Clarify all requirements, with a strong focus on label related requirements.
3.Coordinate with IT label team on label design.
4.Setup the SPH/Root Code in both Oracle and WMS.
5.Coordinate with CSR to validate and confirm that the final label design meets customer expectations and requirements once IT label team has completed the set up.
6.Troubleshooting on SPH issues.
Location: CN-Shenzhen, China (Guanglan Road) ISH Warehouse
Time Type: Full time
Job Category: Business Support

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