Content Designer

Starling is the UK's first and leading digital bank on a mission to fix banking. Our vision is fast technology, fair service, and honest values – all at the tap of a phone, all the time. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

We're looking for a Content Designer to join our team and shape the experience our customers get in the Starling app. From notifications and navigation to FAQs and T&Cs, you'll be responsible for writing and editing the messages we need to get across in a clear, concise, and consistent way. You'll help drive behaviour at every stage of the customer lifecycle, maintain copy quality and consistency, and build a product that changes the way people bank – for good.

Hybrid working: We have a hybrid approach to working here at Starling – our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. For this role, we're asking that you attend the office a minimum of 1 day per week.

This might be for you if:

Please send us a cover letter as well as a CV – this helps us get a better understanding of who you are and the experience you'll bring. Please also attach or include a link to your portfolio, if you have one. If you don't, please include an example in your cover letter of a piece of writing you're proud of – tell us what the problem was, what you wrote, and what changed as a result.