MY.GAMES

Community manager in gaming

In short

This role manages and grows community engagement on Discord and Telegram for a major European game developer/publisher with 1+ billion registered players. It covers running social media groups, coordinating volunteer moderator teams, planning activations, and producing social/in-game content, plus analyzing user behavior and reporting. It requires 3+ years of relevant experience, proven success growing Discord/Telegram communities, and prior gaming industry experience, especially mobile strategy or collectible card games. The position is fully remote.

About
MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players. We've developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, War Robots: Frontiers – and many more. Our internationally distributed team consists of top-tier gamedev professionals.
Responsibilities
•Actively engage and communicate with the community
•Manage social media groups
•Develop and increase activity on the Discord and Telegram platforms (including finding and configuring bots for server needs)
•Prepare, plan, and execute activations to boost activity on Discord and Telegram
•Recruit and manage teams of volunteer moderators
•Prepare, translate, format, and edit materials for social media and in-game resources (large volumes of text and visual content)
•Generate ideas for new publication formats, and develop and implement these ideas to increase platform activity
•Maintain a friendly and constructive atmosphere in our communities, and promptly address any conflicts
•Analyze user behavior, collect feedback, and generate regular reports
•Stay updated on new social media tools, community development trends, and best global practices
Requirements
•Proficiency with Discord and Telegram
•Successful experience increasing and maintaining activity among Discord and Telegram server members
•Creative thinking, communicativeness, stress resistance, multitasking, responsibility, punctuality
•Experience working with volunteers (moderators) and maintaining their motivation
•Knowledge of user motivation and engagement systems
•Gaming industry experience, especially in the mobile game realm (strategy or collectible card games)
Nice to have
•Experience independently writing and integrating Discord bots
Conditions
•Work remotely from all around the world
•Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms
•A strong team of specialists across different areas — access unique expertise and professional knowledge
•Possibility to experiment and work on interesting tasks with ambitious goals — we have all resources to implement new ideas
•Create great games and win the hearts of players
•Push the boundaries of the game industry and lead the way forward

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