# Overview
Cloud Service Architecture Principal — Design, architect, and optimize cloud infrastructure and systems that enable enterprise-scale SaaS operations. This role focuses on creating resilient, cost-effective, and secure infrastructure foundations that support multiple products, with emphasis on technical excellence, standardization, and scalability. Develops, validates, and tests structures and user documentation. Works under consultative direction toward predetermined long-range targets pertaining to innovation driven business growth, high-quality execution, inclusive and customer first culture.
Must reside in the US, within a drivable distance to Kennesaw, GA with the ability to work a hybrid (3 days in office, 2 days remote) from that office.
Responsibilities
•Establishes architecture governance frameworks and decision-making processes that ensure technical alignment with business objectives and long-term product roadmaps
•Provides thought leadership and hands-on support to develop SaaS AI/ML and Analytics solutions, utilizing scalable API design, web/visualization/analytics frameworks, and Cloud architectures
•Ensures all non-functional aspects of solutions address in the product releases and deployments, including scalability, availability, security, maintainability, and supportability
•Designs complex test cases and work with SDET specialists to ensure quality product releases
•Creates and maintains design and architectural artifacts
•Ensures uniform architecture and design standards are maintained
•Promotes strong collaboration with cross functional teams including data engineering, UX and Product Management
•Conducts research or POC on relevant emerging technologies in support of solution development efforts and make recommendations
•Strengthens product engineering capabilities, builds appropriate processes, standardized methodologies, leverage proper tech tools, review and mentor coding activities, lead DevOps functions, etc.
•Builds and maintains status as a developer of novel and creative solutions to build business and bring positive attention to technologies and services
•Helps manage the Product Engineering team, based mainly out of the US and India, comprised of application developers, technical architects, UI/UX specialists, etc.
•Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results
•Collaborates with product engineering teams during planning and design phases to understand requirements and propose scalable infrastructure solutions
•Breaks down infrastructure silos by designing unified, interoperable systems that enable cross-product consistency and operational scalability
•Designs and implements global infrastructure patterns that support follow-the-sun operations and 24/7 enterprise-grade availability requirements
•Leads multi-year digital transformation initiatives, including migrations from legacy infrastructure to cloud-native architectures
•Defines incident response and recovery architectures that minimize Mean Time to Detection (MTTD) and Mean Time to Recovery (MTTR) through intelligent monitoring, alerting, and automation
•Architects policy-as-code (OPA, Kyverno) governance systems that ensure 100% compliance with security, cost, and operational standards
•Architects compliance frameworks aligned with industry standards (SOC 2, ISO 27001, HIPAA) with automated validation and attestation
Qualifications
Minimum Qualifications
•Bachelor's or Master's degree in Computer Science or Engineering
•Minimum 10+ years of hands-on experience designing and implementing cloud infrastructure at scale
Preferred Qualifications
•Strong background in cloud platforms (AWS, GCP, Azure) and containerized environments (Kubernetes, Docker)
•Deep expertise in Infrastructure as Code, CI/CD pipeline design, and automation frameworks
•Experience developing software utilizing various coding languages (including Java, JavaScript, Go, Python, and more) and front-end technologies (NodeJS, Angular/React)
•Experience working on large-scale software projects, delivering superior quality code
•Proven track record of improving system reliability (MTTD, MTTR, uptime) and operational metrics through architectural improvements
•Experience leading major infrastructure initiatives, migrations, or transformations that impacted multiple teams and products
•Demonstrated experience in design principles, patterns and writing clean, maintainable product code
•Understanding of software quality assurance principles
•Experience designing secure software systems based upon industry-specific specifications
•Demonstrated ability to collaborate with product engineering teams during planning and design phases to understand requirements and propose scalable infrastructure solutions
Pay Range
$156,960.00 - $235,440.00 Annual
Incentive Compensation
In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 20% of base pay, in accordance with the terms of the applicable incentive plan.
Benefits
Zebra offers flexibility for teams including hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day. Total Rewards include healthcare, wellness, inclusion networks, continued learning and development offerings, community service days, insurances, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
