About the Company
Xometry's digital marketplace connects people with ideas to manufacturers and gives manufacturers resources to grow their businesses, while helping buyers at Fortune 1000 companies access global manufacturing capacity.
Responsibilities
•Develop and expand the customer base through outbound sales and inbound lead management
•Achieve sales plans and individual KPIs
•Handle customer requests promptly and professionally
•Communicate with customers through calls, emails, online meetings, and messaging platforms
•Maintain accurate customer data in Salesforce
•Support customers with account usage, request submissions, and order placement
•Monitor and follow up on customer payments
•Maintain relationships with existing customers and identify upselling opportunities
•Identify new business opportunities through assigned and acquired customer accounts
•Represent Xometry professionally in customer communications across industries
Requirements
•Initial experience in sales, business development, customer success, or account management
•Fluent Italian and English
•Strong interpersonal and communication skills; able to build trust, negotiate, and achieve results
•Ability to identify business opportunities, achieve sales targets, and contribute to a healthy sales pipeline
•Ability to quickly understand product specifics and communicate them effectively to customers
•Strong social intelligence, empathy, and a customer-oriented communication style
•High level of responsibility, flexibility, determination, and motivation to grow
•Candidates must be located in Bulgaria
Nice to have: experience living abroad
Conditions
•Fixed salary plus unlimited commission
•Corporate laptop and corporate IP telephony
•Structured onboarding covering tools, systems, and processes
•International and supportive team environment
•Career growth and development opportunities within a fast-growing global company
•Flexible and dynamic work culture with fast decision-making
•Regular well-being initiatives and global charity projects
•Occasional team meetings and company events
