Block

Business Development Manager

In short

This role leads, coaches, and develops a team of five outbound Business Development Representatives generating pipeline across SMB and Mid-Market merchants, with full ownership of hiring, onboarding, coaching, and daily performance. The company is a product company operating in a hybrid working environment. It requires experience managing an outbound sales team, a track record of hiring and coaching high performers, and knowledge of AI and modern sales technology. Strong cross-functional collaboration with sales, marketing, CRM, and sales strategy teams is essential.

About the Role
You will lead, coach, and develop five outbound BDRs focused on generating pipeline across SMB and Mid-Market merchants. You will own hiring, onboarding, coaching, outbound strategy, and daily performance. You will partner with sales, marketing, CRM, and sales strategy stakeholders to improve messaging, account targeting, tools, AI capabilities, and data-driven performance.
Requirements
•Experience managing an outbound sales or business development team
•Track record of hiring, coaching, and developing high-performing sales talent
•Experience managing performance
•Experience improving outbound strategy
•Cross-functional stakeholder management
•Data-driven coaching and decision-making
•Knowledge of AI and modern sales technology
Responsibilities
•Lead, coach, and develop outbound BDRs
•Build a high-performance culture in a hybrid working environment
•Partner with account executives to maximize pipeline generation across SMB and Mid-Market merchants
•Hire and onboard new BDRs
•Improve outbound strategy, messaging, and account targeting
•Partner with Marketing, CRM, and Sales Strategy to improve operations
•Experiment with new tools, AI capabilities, and ways of working
•Use data to identify opportunities and improve team performance
Benefits
•Remote work
•Medical insurance
•Flexible time off
•Retirement savings plans
•Modern family planning

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