About the Project
The customer is a financial institution offering banking products and services to individual and corporate clients. Its activities include retail and corporate banking, lending, deposits, payment processing, money transfers, and digital banking. It operates a network of branches and service offices and serves businesses across various economic sectors.
Responsibilities
•Analyze current ITBA processes, identify areas for improvement, and support the optimization of business and system processes within the bank
•Gather and analyze business and system requirements for loyalty program features, including bonus accrual, redemption, and partner integrations
•Read and describe REST APIs using Swagger and Postman, documenting request and response structures and error handling
•Map data between frontend applications, backend services, and core banking systems for loyalty transactions
•Describe interactions between frontend and backend components and ensure seamless data flow for bonus operations across iOS and Android platforms
•Collaborate with developers, testers, and project managers to ensure business requirements are understood and implemented
•Analyze complex business processes and systems in the banking loyalty domain, identifying improvements and integration points
•Document integration requirements for partner systems and banking products, ensuring alignment with loyalty program logic
•Communicate with technical and non-technical stakeholders, translating business needs into specifications and technical documentation
Requirements
•At least 4 years of experience in business analysis and requirements gathering
•Experience in the FinTech domain and improving ITBA processes in a banking environment
•Experience in both systems analysis and business analysis
•Experience with Swagger, Postman, API reading and description, frontend/backend interactions, and data mapping
•PostgreSQL experience, including schema design and query analysis
•Familiarity with banking products and services
•Experience creating sequence diagrams and C4 component/container diagrams
•Experience in mobile application development, iOS and Android platforms, and mobile development methodologies
•Strong analytical skills and ability to analyze complex business processes and systems
•Ability to work with cross-functional teams and ensure business requirements are met
•Strong communication and interpersonal skills for communicating with technical and non-technical stakeholders
•English proficiency at Intermediate+ level or above
Nice to Have
•MongoDB, Azure, Oracle, Microsoft, UiPath, AWS, Antropic certifications
Conditions
•The role is based in Warsaw
•Employees can attend and participate in BA meetups
•Compensation is available for international professional certificates
•Opportunities to grow as a tech specialist or resource manager
•Opportunity to mentor a group of BA/SA beginners
•Access to the Andersen Knowledge Base and courses in negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, and people management
