KWAN

Business analyst for gas transmission systems

In short

Business analyst role at an energy infrastructure company operating gas transmission networks in Europe, working within a cross-functional agile product team on digital solutions for commercial operation and gas flow planning. The job involves gathering business requirements, building conceptual models (UML/BPMN), supporting sprint delivery, testing, and handling production issues. It requires experience with UML/BPMN, Agile methodologies, relational databases/SQL, backlog tools like Azure DevOps or Jira, and English B2/Portuguese C1 language skills. Hybrid work based in Lisbon.

Description
Energy infrastructure company operating gas transmission networks in Europe. The role sits within a cross-functional, agile product team building digital solutions that support commercial operation and gas flow planning processes for energy infrastructure. The application suite covers the full gas flow management lifecycle, from customer onboarding and contracting to flow planning, network balancing, billing, invoicing, and B2B messaging, used across multiple European transmission operators.
Responsibilities
•Gather and analyze business requirements through workshops and stakeholder interviews
•Translate requirements into conceptual models such as use case diagrams, activity diagrams, and information models
•Collaborate with developers and product team members to refine requirements into user stories and support sprint delivery
•Execute functional tests, support user acceptance testing, run demo sessions, and deliver training
•Handle service requests and production issues, proposing improvements for timely support
•Participate actively in Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
•Contribute to continuous knowledge sharing and improvement of team ways of working
Requirements
•Experience with UML and BPMN
•Experience with functional/business analysis and Agile methodologies (Scrum, SAFe, LeSS, or similar)
•Knowledge of relational databases and ability to write simple SQL queries
•Familiarity with backlog/sprint management tools such as Azure DevOps or Jira
•Degree in computer science, engineering, business, or a related field
•English: B2
•Portuguese: C1
Nice to have
•Knowledge of French or Dutch
•Experience with modelling and documentation tools such as Sparx, Enterprise Architect, Confluence
•Strong stakeholder management and communication skills across technical and non-technical audiences
Conditions
•You join a real team, on a long-term project, at a company where technology is the business
•From day one you have a dedicated People Experience Partner: one person accountable for your growth, not your allocation
•You keep learning as technology moves (AI included)
•Your impact is seen and recognised
•Pay and expectations are talked about openly
•You work remote-first, with hubs in Lisbon and Porto for when you want people around

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