SumatoSoft

business analyst for an IoT platform

In short

Senior business/system analyst role for an IoT platform powering smart private workspaces in airports and hotels (mobile app, voice AI assistant, backend, payments, edge software). The company is an IT service provider delivering custom solutions across IoT, healthcare and fintech since 2012. The role requires leading requirements work, coordinating with hardware vendors, handling change requests on fixed-price contracts, and regular hands-on use of AI tools in analysis. Demands 5+ years of BA/SA experience with solid IoT knowledge, English B2+/C1, and monthly in-person meetings with the client in Warsaw.

About
SumatoSoft is an IT service company that has delivered over 150 custom solutions across IoT, healthcare, fintech, and other industries for more than 100 companies in over 25 countries since 2012. It focuses on clients' business goals and uses AI-driven practices in daily delivery. The project is an IoT platform for smart private workspaces in airports and hotels, with a mobile app, voice AI assistant, backend and admin panel, payments, and edge software integrated with hardware from several vendors.
Responsibilities
•Work closely with hardware vendors, with Tech Lead support, and the client's product and operations teams
•Specify and deliver device integrations with vendors
•Check client requests against contracts and handle change requests using facts and documents
•Lead requirements work, including user stories, acceptance criteria, and scenario matrices
•Prepare and support acceptance with evidence
•Use AI tools in daily analysis work
•Meet the client in Warsaw once a month
Requirements
•5+ years as a business or system analyst in software development
•Solid IoT knowledge, including devices, protocols, and device-to-cloud interaction
•Regular hands-on use of AI tools in business analysis work, including requirements, documentation analysis, and review
•Experience with fixed-price projects, including change request handling
•Experience working with hardware vendors
•Hands-on use of modeling techniques
•Strong negotiation skills and a fact-based approach to scope and priority discussions
•English at B2+/C1 level
Conditions
•B2B, flexible schedule, project-based engagement
•Monthly client meetings in Warsaw; travel costs covered
•Corporate English classes
•Competitive salary
•Supportive and collaborative team culture

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