Empowering People to Create Great
Lead the warehouse team to grow, and build great results together.
Do you believe that behind accurate and on-time delivery is a team that is supported to use its full potential? We are looking for a Warehouse Supervisor (Night Shift) ready to lead the team, develop people, and continuously drive warehouse operations forward through effective planning, data-driven decisions, and giving the team the opportunity to participate in improving the work.
In this role, you will oversee night-shift warehouse operations to achieve safety, quality, and customer service targets, while creating an environment that helps the team work confidently and grow together.
Roles you will create success in
1. Lead the team and develop people's potential — Empower Your Team
•Manage the night-shift warehouse team, including scheduling and manpower planning appropriate to workload
•Communicate goals and expectations clearly, follow up on performance, and provide coaching and feedback that helps employees develop themselves
•Support training on operations, use of tools and equipment, teamwork, and safety
•Give the team the opportunity to voice opinions, propose solutions, and participate in work improvement, while building a good working atmosphere
2. Drive operational excellence
•Control night-shift warehouse operations to be in line with plans and set targets
•Oversee order management, product preparation, and shipping documentation to be complete, accurate, and on time per customer SLAs
•Check readiness of areas, tools, equipment, and necessary resources so the team can operate smoothly
•Prioritize work, manage urgent tasks, and make on-the-spot decisions to resolve problems, keeping operations continuous and minimizing customer impact
•Coordinate with the transportation team, customer service team, and related departments so that delivery runs according to plan
3. Turn insights into improvement
•Monitor, analyze, and report on operational results against KPIs for productivity, quality, service level, and cost
•Use data from SAP and related warehouse management systems to analyze root causes of problems and support decision-making
•Develop action plans together with relevant stakeholders, and follow up and evaluate improvement results
•Initiate and drive continuous improvement activities, encouraging the team to jointly find ways to increase efficiency, reduce errors, and raise customer service levels
4. Build a safe and responsible workplace
•Promote and oversee work practices in line with safety, occupational health, and environmental standards
•Inspect the condition of areas, tools, equipment, and work behavior to identify and fix risks
•Investigate accidents and near-miss events, and set and follow up on measures to prevent recurrence
•Support operations in line with ISO 9001, ISO 14001, and ISO 45001 standards, as well as the company's quality policy and code of conduct
Success you and the team will build together
•Order picking accuracy greater than 99.8%
•Productivity meeting daily targets
•Continuously decreasing customer complaint rate
•Zero Lost Time Accident (LTA) — no accidents resulting in work stoppage
•Products and shipping documentation prepared completely according to SLA
What will help you succeed in this role
Experience and knowledge
•Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Industrial Engineering, or a related field
•2–5 years of experience in warehousing, logistics, or distribution centers
•At least 2 years of experience at supervisor level, having managed a team of 10–30 people
•Experience using SAP or warehouse ERP systems, and understanding of related processes, tools, and equipment
Skills and working approach
•Leadership, able to communicate goals, give guidance, and support the team's development
•Willing to offer constructive opinions, while listening to the team's perspectives and suggestions
•Able to analyze data, find root causes of problems, and systematically plan solutions
•Planning skills, prioritization, and ability to manage multiple tasks under pressure
•Able to communicate and coordinate effectively with various departments
•Able to use Microsoft Excel, Power BI, or basic data analysis tools
•Able to use English for email correspondence and coordination with related parties domestically and internationally
Work format
•Able to work night shifts
•Able to work overtime and adjust working hours as required by business needs
If you are ready to lead the team, give people the opportunity to show their potential, and turn good ideas into real results, come build success together.
Empowering People to Create Great
