Description
We're looking for an experienced UX Writer to join the Connected Trip Merchandising team, creating clear, engaging and effective content that improves digital product experiences and helps users make decisions and complete tasks. This is an opportunity to work closely with Product, Design, Research and Engineering teams, shaping content across user journeys and contributing to both user experience and wider business objectives. As a UX Writer, you will take ownership of content deliverables within your product area, using research, feedback and data.
Responsibilities
•Creating clear, concise and consistent UX content across digital products, platforms and user journeys.
•Applying established writing principles, guidelines, voice and tone.
•Understanding user needs, product context and commercial objectives to develop effective content solutions.
•Using qualitative research, user feedback and quantitative data to inform content decisions.
•Planning and running copy experiments, testing hypotheses and measuring their impact.
•Working collaboratively with Product Managers, UX Designers, Researchers, Engineers and Translators.
•Considering accessibility, localisation and technical requirements throughout content development.
•Managing multiple deliverables and ensuring high-quality content is delivered within agreed timelines.
Requirements
•3–5 years of relevant experience in UX Writing, Content Design or a similar discipline.
•Strong writing and editing skills, with experience creating content for digital products.
•Ability to adapt tone and messaging to different audiences and user needs.
•Good understanding of user journeys, product flows and digital experiences.
•Experience using research, feedback and data to inform content decisions.
•Commercial awareness and an understanding of how content contributes to business and product goals.
•Strong communication and stakeholder management skills.
•Ability to work independently, manage competing priorities and collaborate effectively.
Conditions
•€96 per hour (40 hours/week).
•12 months contract (likely extensions).
