PostFinance

Trainee Program Transformation and Project Management Customer Experience (Fintech)

In short

This is a trainee program at PostFinance (a fintech/banking company) focused on transformation and project management within customer experience, covering business analysis, digitization, process automation, self-service, and core banking topics. The role involves collaborating with business and IT stakeholders, supporting leadership on cross-functional topics, and owning work packages or smaller initiatives. It requires a near-complete or recently finished master's degree in economics, social sciences, or a STEM discipline, analytical thinking, and very good German skills. The position is onsite in Switzerland.

About the Role
You will contribute to transformation and project-management initiatives, including business analysis and project delivery. You will collaborate with business, IT, and other stakeholders, support leadership on cross-functional topics, own work packages or smaller initiatives, and engage with digitization and process-automation topics.
Requirements
•Near completion of a master's degree, or a master's degree completed no more than two years before program start, in economics, social sciences, or a STEM discipline
•Analytical and structured thinking
•Ability to communicate complex matters clearly to different stakeholders
•Interdisciplinary collaboration skills
•Independent working style and willingness to take responsibility
•Very good German skills
Responsibilities
•Contribute to transformation and project-management initiatives in business analysis and project management
•Collaborate with stakeholders across business, IT, and other functions
•Support the leadership team with cross-functional cluster-development topics
•Take responsibility for tasks, work packages, or smaller initiatives
•Engage with end-to-end digitization, process automation, self-service, core banking, and segment management initiatives
Benefits
•Six weeks of vacation and the option for unpaid leave
•Part-time, job-sharing, and top-sharing models
•Home office in many areas
•18 weeks of fully paid maternity leave and four weeks of paternity leave
•Preventive health offerings and ergonomic workplaces
•Free Half Fare Travelcard or discounted GA travelcard
•Discounted bicycle, car-sharing, and electric-car offers
•Employee vouchers worth up to CHF 500 per year
•Preferential mortgage interest and free accounts, credit cards, and custody accounts
Hiring Process
Online application; confirmation; application review; first interview; second interview if mutually positive; telephone offer; email employment confirmation and online contract package.

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