MongoDB

technical program manager for SRE

In short

This role drives program planning, cross-team dependency management, and launch readiness for Site Reliability Engineering at a global cloud database company. It requires 8+ years of technical program or engineering management experience partnering with software engineering teams, strong knowledge of SLOs/SLIs and production change management, and the ability to interpret metrics and logs to inform decisions. The job is fully remote and demands excellent communication across engineers, partners, and executives, plus experience leading large-scale, cross-team platform initiatives.

About MongoDB
MongoDB provides a unified, globally distributed data platform that helps organizations modernize legacy workloads, innovate, and build software for the AI era. Its cloud-native MongoDB Atlas platform is available across AWS, Google Cloud, and Microsoft Azure.
Responsibilities
•Drive program planning and execution by defining scope, milestones, and success criteria with SRE engineers and leaders
•Manage dependencies across platform teams, track work in Jira, and deliver programs on time
•Lead change management and launch readiness programs
•Partner with SREs and product teams to define and operationalize SLOs and SLIs
•Use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
•Align SRE with Security, Compliance, Cloud platform, and other engineering teams
•Coordinate cross-team incident response, ensure clear follow-through, and build trust while driving complex, multi-team efforts
•Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale
•Help teams execute independently by moving out of the "hero" role
Requirements
•8+ Years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
•Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
•Strong knowledge of production change management, software development lifecycle, and reliability metrics, including SLOs and SLIs
•Skilled at shaping roadmaps and managing dependencies
•Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
•Excellent, clear, concise, and calm communication across engineers, cross-functional partners, and executives
•Low-ego, highly collaborative, and motivated by ownership of hard problems end to end
Nice to have
•Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)
•Prior experience working with or alongside SRE teams
•Background in large-scale cloud infrastructure or platform engineering
•Familiarity with MongoDB Atlas or other modern cloud database platforms
Benefits
•Employee affinity groups, fertility assistance, and a generous parental leave policy
•The company provides necessary accommodations for individuals with disabilities during the application and interview process

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