Erste Bank Polska

System analyst in banking

In short

This is a system/business analyst role at Erste Bank Polska, part of the international Erste Group, within an IT team of over 2,000 specialists. The job covers the full analysis lifecycle—gathering and documenting requirements, modeling business processes in BPMN and UML, preparing REST API specs, and working with Agile teams on backlog and sprint planning. It demands hands-on skills with Postgres/SQL, Enterprise Architect, Jira/Confluence, GitLab, and communicative English; experience in banking or financial systems is a plus. The role is fully remote with a middle-level experience requirement of at least 2 years.

About
We are among the three largest banks in Poland and part of the international Erste Group. In our IT team, we use the latest technologies to ensure reliability and security. We are a team of over 2,000 specialists who support the bank and ensure the reliability and security of the banking system. The IT ecosystem is not only support for the products we create, but also a range of core systems, global platforms and many other processes.
Responsibilities
•Conduct business and system analyses related to the creation, development and maintenance of products and processes
•Gather, clarify and document requirements, ensuring their quality, consistency and traceability of changes
•Organize and moderate project meetings, analytical workshops and refinement sessions
•Work with business, development, UX and QA teams to refine the final shape of the product
•Participate in the full software development lifecycle—from analysis, through testing, to deployment
•Support backlog prioritization and sprint planning
•Identify project risks and propose mitigating actions
•Ensure clear communication and information flow between stakeholders
Requirements
•You can model business processes in BPMN
•You can work with databases (Postgres)—querying (SQL) and modifying the structure (DDL)
•You can develop system models using UML notation
•You can prepare REST API service specifications (YAML, Swagger)
•You can manage a system model repository in Enterprise Architect
•You have worked in an Agile / Scrum environment and can create User Stories, define acceptance criteria and support the team in clarifying them
•You know the Atlassian work environment (Jira, Confluence) and GitLab
•You have experience preparing system, analytical and project documentation
•You have experience working with applications, systems and digital processes (experience in the financial or banking sector is welcome)
•You can translate business requirements into functional and non-functional requirements specifications
•You have strong analytical skills, can solve problems and propose improvements
•You are communicative, can lead meetings and workshops, and collaborate effectively with stakeholders
•You can organize your own and the team's work, plan tasks and monitor progress
•You know English at a communicative level
Nice to have
•Experience in manual testing or supporting acceptance testing
•Experience working with REST APIs and integration tools (e.g. AsyncAPI)
•Knowledge of microservice architecture and methods of communication between systems
•Experience working with queueing systems (e.g. RabbitMQ, Kafka)
Conditions
•Employment contract
•Remote work
•Private Medicover medical care (with the option to purchase a dental package)
•A cafeteria benefits system with points redeemable for activities such as leisure, cultural and dining options, or a subsidy for nursery, preschool or children's club fees
•Multisport card
•The bank's product offering and loans on employee terms
•Wellbeing activities, e.g. Interest Clubs, webinars, exercise sessions and podcasts; office initiatives such as a mobile mammography unit, preventive eye examinations and self-defence workshops
•A welcome kit for children
•Benefits for people with disabilities: a financial allowance for health-related expenses, an additional 2 days of leave for employees with a mild degree of disability, and fully remote work where the nature of the job allows
•A platform with external and internal training courses—for example, programming, data analysis, communication, strategic thinking, negotiation and more
•An employee referral program—a cash reward for referring someone for a job at the bank

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