About the Role
We are looking for a data-driven Operations & Revenue Manager to own marketplace performance, pricing effectiveness, and revenue optimization across international markets. In this role, you will be responsible for managing supply-demand balance, optimizing pricing and incentive levers, and driving sustainable, profitable growth at the city and country level. You will act as a key business owner for market performance, working closely with Analytics, Product, Finance, and Regional Operations to translate data insights into concrete operational and pricing actions.
Responsibilities
•Own end-to-end performance of assigned markets or order types against key KPIs (growth, revenue, utilization, margins etc).
•Monitor market or order type health through core marketplace metrics and identify performance gaps, risks, and opportunities.
•Drive corrective actions and optimization initiatives to improve efficiency and profitability.
•Define, test, and optimize pricing levers based on local market dynamics and business objectives.
•Evaluate pricing impact on rider behavior, supply engagement, and overall marketplace balance.
•Partner with Product and Analytics to implement pricing logic and ensure correct execution in systems.
•Analyze supply-demand dynamics to maintain a healthy and efficient marketplace.
•Recommend actions to improve availability, utilization, and service reliability.
•Coordinate with regional operations teams to adapt strategies to local constraints and conditions.
•Use data and dashboards to track performance, diagnose issues, and inform decision-making.
•Partner with Finance and Analytics on investment analysis, market business cases, and performance reviews.
•Prepare clear, structured insights and recommendations for senior stakeholders.
•Act as a key interface between Operations, Product, Analytics, Finance, and Regional teams.
•Align stakeholders around priorities, timelines, and expected outcomes.
•Drive execution of cross-functional initiatives from problem definition to post-implementation review.
Requirements
•2+ years of experience in operations, revenue management, strategy, analytics, or consulting.
•Strong analytical skills and experience working with large datasets to drive business decisions.
•Proficient in Excel and SQL; experience with BI tools (Power BI, Tableau) required.
•Solid understanding of unit economics, pricing mechanics, and marketplace dynamics.
•Comfortable owning ambiguous problem spaces and driving decisions in a fast-paced environment.
•Strong stakeholder management and communication skills.
•Structured thinker with a bias toward execution and measurable impact.
Nice to Have
•Marketplace or mobility experience is a strong plus.
•Python is a plus.
Conditions
•Help us challenge injustice by creating fair choices for millions of people across 47 countries.
•Develop your professional skills with access to mentoring, career consulting, and learning programs.
•Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
•Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
•Work alongside people who take initiative, speak openly, and challenge themselves to grow.
•Improve your language skills through co-financed courses and internal speaking clubs.
•Annual salary from 64,700 EUR gross. Final benefits may vary depending on the location.
