Ping Identity

Staff QA Engineer (AI Enabled)

In short

Staff QA Engineer role designing and maintaining QA automation frameworks and AI-driven testing capabilities for AI agents, APIs, workflows, and integrations. The company is Ping Identity, a corporation, and the role focuses on regression coverage, failure analysis, root-cause analysis, and observability. Requires 8+ years of software engineering or QA automation experience, proficiency with JavaScript, TypeScript, or Java, and hands-on experience with Playwright, Cypress, or Jest along with cloud infrastructure (GCP, AWS).

About the Role
You will design and maintain QA automation frameworks, automated test suites, and AI-driven testing capabilities. You will validate AI agents, APIs, workflows, and integrations; investigate failures; improve regression coverage; collaborate on root-cause analysis; evaluate testing technologies; and document test strategies and engineering practices.
Requirements
•Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience
•At least 8 years of experience in software engineering, QA automation, test engineering, or a related discipline
•Programming experience with JavaScript, TypeScript, or Java
•Proficiency with Google Cloud, AWS, and cloud infrastructure technologies
•Experience designing and maintaining QA automation frameworks using Jest, Playwright, Cypress, or equivalent tools
•Experience owning test strategy and test inventory
•Ability to analyze failures, establish reproducible test scenarios, perform root-cause analysis, and drive release quality
Responsibilities
•Design, develop, and maintain QA automation frameworks and test suites
•Build AI-driven test automation capabilities
•Create automated validation for AI agents, MCP servers, workflows, APIs, and integrations
•Develop automation for failure analysis, defect detection, and regression analysis
•Collaborate to troubleshoot issues and deliver regression coverage
•Develop tests for AI agent performance, security, health, and reliability
•Validate logging, metrics, monitoring, and observability
•Evaluate AI testing and agentic automation frameworks
•Replace manual testing with scalable AI-driven automation
•Document technical designs, test strategies, and operational procedures
Benefits
•Generous PTO and holiday schedule
•Parental leave
•Progressive healthcare options
•Retirement programs
•Education reimbursement
•Commuter offset for specific locations
•Employee Resource Groups
•Company and team bonding events
•Global volunteering and community initiatives

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