Genesys

Specialist, Finance Operational Excellence

In short

This is an entry-level Finance role at Genesys, a company providing AI-powered customer experience orchestration software, based in Manila with a hybrid work setup. The specialist will handle assigned finance tasks, support process improvement, documentation, and audit requirements, rotating across different finance functions as needed. It requires a BS in Accountancy degree with up to 1 year of experience and novice-level skills in ERP systems, communication, stakeholder management, negotiation and technical accounting.

Role Summary
Genesys is seeking a highly motivated Finance person to join our growing team.
Job Responsibilities
In this role the primary responsibilities may include (but are not limited to):
•Completes assigned tasks on time
•Identifies areas for process improvement
•Works collaboratively with team members
•Documents processes, workflows, etc.
•Supports internal, external and other regulatory audit requirements
•Willingness to learn and be assigned to different Finance functions
•Adhoc tasks as may be assigned
Requirements/Qualifications
•BS Accountancy, required
•Fresh Graduate to 1 year of relevant work experience
•Attention to details
•Novice ERP system knowledge
•Novice Communication skills both written and oral
•Novice Stakeholder Management skills
•Novice Negotiation and Conflict Resolution skills
•Novice Problem Solving skills
•Novice Technical Accounting Competency
•Willingness to rotate to different teams when and where support is needed
Working at Genesys
•AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
•A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
•Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
•Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
•Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

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