Johnson & Johnson

Operational Excellence Specialist

In short

This role drives operational excellence and Lean process improvement across Johnson & Johnson's CAR-T manufacturing sites in Belgium (Beerse and Gent), while also leading the development and adoption of AI agents on site. The company is a global healthcare/MedTech organization, and the position sits within Supply Chain Manufacturing, acting as a change agent influencing leaders without direct authority. It demands expertise in AI agent building, Lean methodologies (5S, kanban, pareto), strong cross-functional influencing skills, and a bachelor's degree in science, engineering or management; fluent English is required and Dutch is preferred.

Job Description
Job Function: Supply Chain Manufacturing
Job Sub Function: Manufacturing Process Improvement
Job Category: Professional
All Job Posting Locations: Beerse, Antwerp, Belgium, Gent, East Flanders, Belgium
Responsibilities and Objectives
The Operational Excellence Specialist is responsible for identifying opportunities and implementing project plans across the site. Also supports the deployment of the Operations Excellence programs and coaches & executes projects and initiatives. This role drives continued operational excellence in the organization and is a key member for the development and adoption of AI agents for the site. The Operational Excellence Specialist will employ Lean methodologies to create value to the customer and drive "right first time" mentality. This role supports Business Partners to act as a change agent in driving continued operational excellence and AI capabilities in the organization.
Tasks
•Challenge the status quo and identify and shape next wave business improvement opportunities in the CAR-T sites in Belgium to generate value
•Provide support with building AI agents & training the organization on AI capabilities
•Develop and present business cases to decision makers
•Leads implementation of assigned OpEx initiatives and other improvement projects
•Uses lean methodologies such as 5S, standard work, visual management, kanban, pareto and others in support of defining, measuring, analyzing, improving, and controlling improvement initiatives
•Support training and awareness of OpEx tools and methodologies
•Act as change agent, support peers & management in realizing changes on site and influencing leaders without direct authority to enhance culture and mindset
•Connect with global OpEx organization: exchange knowledge/best practices, benchmark, identify & drive adoption of proven practices
Knowledge
•Proven expertise in Artificial Intelligence, building and managing AI agents
•Ability to interact, motivate and lead individuals in a matrix environment, managing complexity, collaborating across boundaries and influencing without authority required
•Ability to work in a fast-paced environment with multiple, concurrent priorities many needing immediate resolution
•Demonstrated ability in working with internal and external organizations in leveraging and sharing best practices is preferred
•Strong communication (verbal & written) and interpersonal skills, self-awareness and adaptability required
•Values diverse points of view and optimizes results through diversity
•Results oriented with strong track record of success in delivering on objectives
•Knowledge of the E2E CAR-T supply chain/operations processes preferred
Education
•Bachelor's degree in science, engineering, management or related field
Languages
•Fluent in English (spoken as well as written)
•Dutch Language Preferred
Preferred Skills
Agile Manufacturing, Business Behavior, Business Savvy, Chemistry, Manufacturing, and Control (CMC), Coaching, Continuous Improvement, Data Gathering and Analysis, Detail-Oriented, Document Management, Goal Attainment, Good Manufacturing Practices (GMP), Plant Operations, Problem Solving, Process Control, Quality Management Systems (QMS), Quality Standards, Quality Systems Documentation, Technical Writing, Time Management

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