Bitpanda

SOC Analyst, Security Operations

In short

Senior SOC Analyst role at Bitpanda in Vienna, leading detection engineering, incident response, threat hunting and security automation across AWS, Elastic Security and Datadog. The company is a European crypto/investment trading platform serving over 7 million customers. Requires 4+ years of hands-on security engineering experience including SIEM, digital forensics, scripting and cloud security (AWS), plus participation in a weekly on-call rotation. Hybrid work model with relocation support within the EU offered.

About Bitpanda
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe's safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people.
Responsibilities
Millions of customers trust Bitpanda to protect their money, identities and digital assets. As a Senior SOC Analyst, you'll play a critical role in staying ahead of evolving threats by building the capabilities that detect attacks, respond to incidents and continuously strengthen our security posture. You'll combine deep technical expertise with engineering excellence to evolve our security operations, drive automation at scale and partner across the business to embed security into everything we build.
•Detection engineering. Own the strategy and quality of our detection library in Elastic Security (ES|QL/KQL), designing high-fidelity detections mapped to real-world attacker techniques while continuously improving coverage, reducing noise and raising the maturity of our SOC.
•Drive incident response and threat hunting. Lead investigations into complex security incidents, proactively hunt for advanced threats across AWS, Elastic and Datadog, refine response playbooks, and turn every incident into lasting improvements to our security capabilities.
•Build automation that scales security. Design and implement automated investigation, enrichment and response workflows using SOAR, APIs and custom tooling, reducing manual effort while increasing speed, consistency and resilience across security operations.
•Strengthen Bitpanda's security posture. Improve cloud security monitoring, system hardening and security tooling across our AWS environment, partner with engineering teams to proactively eliminate risk, and support compliance initiatives including ISO 27001, PCI DSS and DORA.
•Raise the security bar across the organisation. Act as a technical leader within the Security team, mentor engineers, influence architectural decisions, champion security best practices and help build a security-first culture across Bitpanda.
•Keep millions of users safe, no matter the time of day. As part of this commitment, you'll participate in a weekly rotating on-call schedule alongside the rest of the team.
Requirements
•4+ years of hands-on security engineering experience, with deep expertise across incident response, threat hunting, SIEM, digital forensics and scripting.
•You've built and evolved security operations; not just operated them.
•Experience designing detections, automating workflows and improving security processes that deliver measurable outcomes.
•Strong experience securing cloud-native environments, particularly AWS, alongside expertise in system hardening, network security, IAM and security monitoring.
•Experience with Elastic Security, ES|QL and KQL is highly desirable.
•You take ownership of complex technical challenges, balancing pragmatism with security excellence, and are comfortable leading initiatives from idea through implementation.
•You're an excellent collaborator and communicator who enjoys mentoring others, influencing technical direction and partnering across engineering to build secure systems at scale.
•For this role we offer relocation benefits within the European Union to get you up and running in Vienna.
Benefits
•Flexibility to work where you thrive – Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
•Competitive total compensation package aligned with Bitpanda's pay-for-impact policy, including participation in the stock option plan.
•Confidential coaching, counselling, and mental health resources through OpenUP.
•On top of standard annual leave, 3 additional days of paid time off in 2027 (available after 6 months with the company).
•Unlimited access to Udemy's library of online courses.
•Discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
•Up to 8 additional weeks of gender-neutral new parent leave.
•Free onsite dining for Pandas in Vienna, Bucharest, Barcelona, and Berlin.
•Recognition and rewards for tenure at Bitpanda.
•Exclusive Bitpanda-branded merchandise and gear.
•Company events, including the Winter Party in Vienna and gatherings worldwide.
•Additional location-specific benefits.

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