Senior Salesforce Developer
Digipal, Serbia
A software delivery agency specialising in building high-performing product design and software development teams for clients across Europe and North America.
Responsibilities:
•Develop and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flow;
•Configure and optimise Service Cloud functionalities, including Case Management, Service Console, queues, Omni-Channel routing, and service automation;
•Design and improve service workflows, including case assignment, escalation, and resolution;
•Develop and maintain integrations between Salesforce and external systems using REST/SOAP APIs and other integration patterns;
•Collaborate with enterprise IT teams on middleware-based integrations, including Informatica and SAP;
•Troubleshoot technical issues, support deployments, and ensure solution quality, security, and data consistency;
•Work with Customer Service, Operations, and IT stakeholders to translate business requirements into scalable technical solutions.
Requirements:
•5+ years of hands-on Salesforce development experience, including Salesforce Service Cloud implementations;
•Strong proficiency in Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flow;
•Working knowledge of Service Cloud features, particularly case management, Service Console, and service automation;
•Experience developing and supporting integrations between Salesforce and external systems;
•Understanding of Salesforce security, sharing models, APIs, and integration best practices;
•Strong analytical, problem-solving, and communication skills, with the ability to work independently;
•Ability to work core hours aligned with U.S. Eastern Time.
Working conditions:
•100% remote position;
•Attractive compensation package;
•Opportunities for professional growth and development;
•Collaborate with top minds from around the globe;
•Build world-class digital products for European and US markets;
•Long-term B2B Contract.
