Job Summary
The Senior Manager reports to the Director Supply Chain Analytics & Order Management and is responsible for the development, delivery and governance of business intelligence, operational reporting and advanced analytics supporting NAPA's supply chain network, including existing distribution centers and new facilities. This is a role within the Supply Chain business and success is understanding how data supports real operations. This leader translates strategic priorities and operational challenges into actionable insights, scalable decision-support tools and measurable business outcomes. The role partners with Supply Chain executives, Distribution leadership, Operations, Finance, Engineering, Transformation, and IT to improve cost, service, quality, safety, labor productivity and network performance while building and developing a high-performing analytics team.
Responsibilities
•Execute complex analytics work: write advanced SQL queries, build Power BI dashboards, perform root-cause analysis and deliver executive-ready insights
•Create and implement a data & reporting strategy that supports overall supply chain business objectives
•Work closely with Distribution VPs and General Managers to build decision-support tools focused on cost, quality, safety and service
•Collaborate with IT to establish Distribution business intelligence capabilities using Google Big Query and Microsoft Power BI
•Design reporting, analytics, and tools that enable efficient labor planning and drive productivity improvements
•Deploy solutions and analytics to enhance quality, service, and safety across the NAPA Distribution Centers
•Evaluate supply chain data, identify improvement opportunities, and provide recommendations to executive leadership
•Oversee project timelines and deliverables, and communicate updates to leadership and stakeholders
•Develop communications and recommendations for executive audiences
•Guide business customers through the problem-solving and analysis process
•Develop analysts through coaching, guidance and hands-on training to build proficiency in SQL, data structures and business processes
•Conduct performance reviews, management of daily tasks and deliverables
Qualifications
•Four-year degree or equivalent experience in a related field (examples, Management, Supply Chain, Computer Science, Business Administration, Financial Management, Production/Operations Management)
•5+ years of combined experience in Distribution and Supply Chain Management
•7+ years' experience driving strategy through data insights and reporting
•Ability to work, influence and resolve conflicts cross-functionally with internal/external partners
•Demonstrated ability to understand complex business processes and translate into data requirements and analytical solutions
•High financial acumen and experience in business case development
•Proficient in SQL, PowerBI, Enterprise Data Warehousing & analytics platforms such as Google Big Query
Preferred Qualifications
•Strong organizational and leadership skills, with the ability to manage multiple projects simultaneously
•Experience developing KPI governance, data quality standards, analytics roadmaps and self-service BI adoption
•Deep understanding of supply chain business processes including distribution center operations (inbound receiving, inventory management, order fulfillment) and/or quality management processes (supplier quality, returns, overage/shortage/damage claims)
•Experience delivering labor, productivity, service, cost, quality and safety analytics at scale
Physical Demands / Working Environment
•Work performed in a typical office
•Up to 15% travel
