dnata

Senior HR Business Partner (Passenger Services)

In short

Senior HR Business Partner supporting the Passenger Services leadership team at dnata's Schiphol Airport operation, combining strategic HR partnering with hands-on execution in a complex, fast-paced operational environment. The role centers on workforce planning, organizational transformation, leadership development, succession planning, employee relations and using workforce analytics to inform business decisions. Requires 5–7+ years of progressive HR experience, prior HR Business Partner experience in a complex operational setting, and proven experience leading organizational change while partnering with senior stakeholders.

About the role
dnata is one of the world's largest air services providers, operating across 30+ countries. The company is looking for a Senior HR Business Partner to support its Passenger Services leadership team at Schiphol Airport.
The role combines strategic HR partnering with hands-on execution in a fast-paced operational environment, with a strong focus on workforce planning, organizational transformation and leadership development.
What you'll do
•Partner with senior leaders and translate business objectives into people strategies
•Advise on organizational design, workforce planning and talent
•Support growth plans and major transformation programs
•Lead organizational change and HR initiatives
•Drive succession planning, leadership development and performance management
•Support internal mobility and career development
•Lead employee engagement and retention initiatives
•Advise on employee relations, employment law and complex people matters
•Use workforce analytics and people metrics to support business decisions
•Improve HR processes, structures and ways of working
What they're looking for
•5–7+ years of progressive HR experience
•HR Business Partner experience in a complex operational environment
•Experience partnering with senior stakeholders
•Proven experience leading organizational change and transformation
•Bachelor's or Master's degree in HR, Business Administration, Organizational Psychology or a related field
•Strong commercial and business acumen
•Excellent stakeholder management and communication skills
•Analytical and data-driven approach
•Strong project management skills
•Ability to operate effectively in a dynamic environment

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