Talent-C

Salesforce marketing cloud business analyst

In short

This role supports day-to-day operations of Salesforce Marketing Cloud, covering campaign and journey setup, automation monitoring, segmentation, data quality and documentation, working closely with a Product Owner and cross-country business/technical teams. It requires 4+ years of experience in CRM, business analysis or marketing technology, hands-on expertise with SFMC tools (Journey Builder, Automation Studio, Email Studio, Data Extensions), SQL and professional English. The position is onsite in Barcelona, full-time, at middle seniority level; French or Spanish skills are a plus.

Description
We're looking for someone to support day-to-day SFMC operations while helping business teams make the most of the platform. You'll work closely with the Product Owner, keeping campaigns and journeys running smoothly and contributing to the platform's continuous improvement.
Responsibilities
•Support campaign and journey setup, testing and deployment
•Monitor automations and troubleshoot operational issues
•Help with audience segmentation, data quality and consent processes
•Support UAT, backlog follow-up and new SFMC features
•Create documentation, user guides and training materials
•Work with business and technical teams across countries and business units
Requirements
•4+ years' experience in CRM, business analysis or marketing technology
•Strong hands-on experience with Salesforce Marketing Cloud: Journey Builder, Automation Studio, Email Studio and Data Extensions
•Knowledge of campaign execution, segmentation, SQL, testing and troubleshooting
•An analytical, proactive and organised approach
•Professional English
•Experience working in an international environment
Nice to have
•French is a plus
•Spanish is also welcome
Conditions
No conditions stated in the posting.

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