UL Solutions

Sales Support Supervisor

In short

This supervisory sales support role at UL Solutions in Northbrook, IL manages direct reports, sets operational objectives and work plans, and handles escalated customer requests and issues. It requires a Bachelor's degree, 4+ years of related experience, and strong understanding of the sales process along with the ability to present technical information to senior management and customers. The position is hybrid and includes a sales incentive plan on top of base pay.

Responsibilities
•Establishes operational objectives and work plans and delegates assignments to subordinates to meet financial commitments.
•Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
•Supervises and resolves customer requests and/or issues.
•Supervises the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback and guidance and ensuring that all policies are understood and adhered to.
•Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
•Performs other duties as required.
Requirements
•University Degree (Equivalent to Bachelors Degree) in a related discipline
•4+ years of related experience.
•Ability to work on issues of diverse scope where analysis of situation or data requires a variety of factors, including understanding the sales process.
•Requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules to senior level management and customers.
•Extensive knowledge of company policies and sales process.
What we offer
Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $87,500 - $100,000, which includes a base salary of $70,000 - $80,000 and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 25% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.
This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
The application deadline for this position is 2/26/2027.

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