About the Role
We are recruiting on behalf of a private healthcare clinic in Serbia, serving international clients. We're hiring: Sales & Client Relations Manager (Remote).
We are looking for a confident, empathetic, and results-driven sales professional who knows how to build trust, understand client needs, and achieve strong sales results. This role focuses on re-engaging previously interested clients and maintaining relationships with existing clients, rather than generating new leads.
Responsibilities
•Reconnect with prospective clients who previously expressed interest in the clinic's services
•Follow up with previous clients, understand their current needs, and discuss available services
•Identify client concerns, understand reasons for hesitation, and provide clear, helpful information
•Build long-term relationships through personalized communication and consistent follow-ups
•Conduct professional sales conversations and negotiations, supporting clients throughout the decision-making process
•Maintain accurate client records, manage follow-ups, and track activities in CRM systems
•Achieve individual sales targets and contribute to business growth
Requirements
•Proven sales experience, preferably involving complex products or services
•Strong negotiation, objection-handling, and sales conversion skills
•Experience in re-engaging previously interested clients and managing longer sales cycles
•Fluent Serbian and English — both mandatory
•Excellent communication, active listening, and relationship-building skills
•High level of empathy, emotional intelligence, and client orientation
•Persistence, resilience, and a results-driven mindset
•Ability to work independently in a remote environment
Nice to Have
•Russian language skills are a plus
•Experience with CRM systems is an advantage
•Experience in healthcare, insurance, financial services, or consultative sales will be considered a strong advantage
Conditions
•100% remote work
•Fixed salary + performance-based bonuses
•Total potential monthly earnings: up to €1,700
•An established client database — no independent lead generation required
•Clear sales objectives and a transparent performance-based reward system
•Training, ongoing support, and professional development opportunities
•A supportive, professional, and international working environment
•An opportunity to develop your career in the healthcare sector
