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Responsable Qualité - Plasturgie / Injection

In short

Quality Manager role for an industrial SME specialized in plastic injection molding and overmolding, leading the site's quality management system (ISO 9001, IATF 16949 or ISO 13485) and continuous improvement. Covers customer quality (complaints, 8D, PPAP, FMEA), production/product quality control, supplier quality, and management of the quality team. Requires a Bachelor's to Master's degree in quality, plastics or industrial engineering plus at least 5 years of industrial quality experience, ideally in plastics processing or injection molding.

Context
Our client is a well-known industrial SME specialized in injection molding and overmolding of technical parts in thermoplastics and elastomers. Equipped with a fleet of robotized presses, a design office and an in-house mold-making workshop, the company works for demanding clients in the electrical, automotive, construction, medical and food sectors.
In this context, we are looking for a Quality Manager to lead quality at the site and support its progress.
Missions
•Guarantee the conformity of injected parts to customer, normative and regulatory requirements, from mold development through to delivery.
•Lead the quality management system.
•Be the voice of the customer within the plant.
•Drive quality performance forward through a continuous improvement approach anchored on the shop floor.
Responsibilities
Quality management system
•Maintain and evolve the QMS (ISO 9001, and depending on markets IATF 16949 or ISO 13485).
•Prepare and lead internal, certification and surveillance audits.
•Run management reviews and keep quality documentation up to date.
Customer quality
•Be the quality point of contact for customers: complaints, 8D, corrective actions, customer audits.
•Build industrialization and validation files (PPAP, dimensional reports, FMEA).
•Track quality specifications and customer satisfaction.
Production and product quality
•Define surveillance plans and control ranges.
•Supervise incoming, in-process and final inspection, as well as metrology.
•Handle non-conformities and lead root cause analyses.
•Participate in the validation of new molds with the design office.
Supplier quality
•Evaluate and monitor material suppliers and subcontractors.
•Manage supplier complaints and material certificates.
Management and continuous improvement
•Supervise and develop the skills of the quality team.
•Raise operator and setter awareness on self-inspection and standards.
Tools & Environment
•ISO 9001, IATF 16949, ISO 13485 standards
•PPAP, FMEA, dimensional report files
•Internal and customer audits
•Fleet of robotized presses, design office, in-house mold-making workshop
Working conditions
•Location: Brie-Comte-Robert (77)
•Contract type: Transition management or permanent contract (CDI)
Profile sought
•Bachelor's to Master's degree (Bac+3 to Bac+5) in quality, plastics processing, materials or industrial engineering
•Minimum 5 years in industrial quality
•Experience in plastics processing or injection molding is strongly appreciated
•Proficiency in ISO 9001
•Knowledge of IATF 16949 or ISO 13485

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