Regional Aftermarket Channel Sales Manager – Middle East & Africa
Drive growth across the Middle East and Africa by building strategic aviation partnerships and bringing industry-leading connectivity to more aircraft. At Gogo, we're transforming how people connect in the sky through technology that powers connectivity aboard business aircraft around the world. As our Regional Aftermarket Channel Sales Manager – Middle East & Africa, based in Dubai, UAE, you'll drive the international expansion of Gogo Galileo by growing equipment sales, service activations, and recurring revenue through current and new channel partners. You'll work closely with sales, marketing, customer operations, certification, product management, and engineering to help partners successfully sell, install, and support Gogo connectivity solutions. If you're a relationship-driven, results-oriented professional who is passionate about aviation and technology and comfortable moving from territory strategy to closing deals, we'd love to meet you.
Responsibilities
•Own the annual revenue quota and territory business plan for the Middle East and Africa, connecting forecasted opportunities to year-over-year growth.
•Build and deepen strategic relationships with current and prospective MROs, dealers, OEM service centers, operators, and other channel partners.
•Manage the full territory sales cycle, including market research, prospecting, lead qualification, opportunity management, forecasting, and closing.
•Develop and maintain a high-value pipeline, tracking leads, opportunities, and closed business in the CRM.
•Enable partner success through sales, technical, and product training and by creating partner-specific, value-based solutions.
•Conduct sales calls, product presentations, face-to-face meetings, and partner visits that advance customer opportunities.
•Serve as the voice of the partner internally, bringing market feedback and customer insights to Product Management, Engineering, and other stakeholders.
•Partner with MROs and dealers to prioritize and develop Supplemental Type Certificates that expand regional installation opportunities.
•Monitor market conditions and competitor activity and help shape pricing strategies aligned with customer budgets and procurement methods.
•Collaborate with Marketing and Demand Generation to increase channel awareness and demand.
•Coordinate with Customer Operations and Support to resolve partner needs and deliver an exceptional experience.
•Represent Gogo at industry trade shows, conferences, and regional events.
•Prioritize internal resources based on partner importance and growth potential and contribute to special projects that support broader business objectives.
Requirements
•Bachelor's degree in Business, Sales, Aviation, or a related field, or equivalent practical experience.
•5+ years of experience in channel management, account management, business development, or technical sales, ideally in aviation.
•Experience working with MROs and operators in the Middle East and Africa.
•Demonstrated success building relationships and delivering revenue growth through indirect sales channels against a quota.
•Executive-level selling experience and strong communication, presentation, and consultative selling skills.
•Ability to translate technical concepts into clear business value.
•Proficiency with CRM tools and Microsoft Excel, PowerPoint, Word, and Outlook.
•Valid passport and willingness to travel up to 50% across the region.
Nice to have (not required to check every box):
•Experience in business aviation, avionics, connectivity, or related technology.
•Knowledge of certification processes, Supplemental Type Certificates, aircraft modifications, or aftermarket programs.
•Experience working across functions in complex technical environments.
•Additional languages relevant to the territory.
Conditions
•Base Pay: Based on experience and responsibilities.
•Target Annual Short-Term Incentive: Bonus Plan at 15% (% of Annualized Base Pay).
•Eligible for Incentive Stock Program: Yes.
•Gogo offers competitive benefits that can fit each employee's needs.
