Receptionist – Job Description (Thailand)
Position Summary
•Serves as the first point of contact for visitors, clients, and employees at a corporate office or facility in Thailand
•Ensures a professional, welcoming, and efficient front-of-house experience in line with workplace service standards
Key Responsibilities
•Greets and welcomes visitors, clients, and guests in a courteous and professional manner
•Manages visitor registration, badge issuance, and sign-in/sign-out procedures, including visitor management systems
•Answers, screens, and directs incoming phone calls and general inquiries
•Coordinates meeting room bookings and supports meeting setup, including catering or equipment requests
•Receives, sorts, and distributes incoming mail, packages, and deliveries; coordinates outgoing courier services
•Maintains a tidy, organized, and presentable reception and lobby area
•Supports administrative tasks such as data entry, filing, and basic correspondence
•Coordinates with security and facilities teams on access control and building procedures
•Assists with onboarding logistics for new employees (e.g., access cards, orientation support)
•Supports events, meetings, and office activities as needed
•Escalates facility or safety issues to the Workplace or Facilities Manager
•Maintains confidentiality regarding sensitive visitor, employee, or company information
Qualifications
•Bachelor's degree preferred
•Prior 3-4 years of experience in a receptionist, front-desk, hospitality, or customer service role preferred
•Fluency in Thai required; good command of English (spoken and written) typically preferred for communication with international staff and visitors
•Proficient in Microsoft Office (Word, Excel, Outlook) and visitor management or switchboard systems
•Strong communication, interpersonal, and customer-service skills
•Professional appearance and demeanor
•Well-organized, detail-oriented, and able to multitask in a fast-paced environment
Working Conditions
•On-site role based at a corporate office, campus, or mixed-use facility in Thailand
•Standard business hours, with occasional flexibility required depending on business needs
Location
On-site – Bangkok, THA
