JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
Responsibilities
•To handle incoming calls/enquiries/complaints of residents and visitors at the reception counter in the managed property
•To assist the management office to carry out daily operations including monitoring of cleaning, security etc if required
•To liaise with service contractors to ensure quality services are provided if required
•To provide administrative support to management office if required
•Perform ad-hoc duties if required
Requirements
•DSE or above
•At least 1 year's customer service experiences which in property management is an advantage
•Fresh Graduate will also be considered
•Excellent telephone manner with customer service mindset
•Interested to meet/talk to different kind of people, a good listener and is willing to tackle customers' needs
•Well organized, attention to details and capable to work under pressure
•Good coordination skills with ability to prioritize multiple tasks
•Good command of written and spoken Chinese and English
•Hands-on experience in MS Office including Word and Excel
•Shift duty is required
•Immediate available is preferable
Location
On-site – Hong Kong, SAR, China
