Job Title
Receptionist
Job Description Summary
The Lobby Host serves as the first point of contact for employees, visitors, vendors, and guests, creating an exceptional workplace experience and representing the organization in a professional, welcoming, and service-oriented manner. The role is responsible for reception operations, visitor management, workplace support services, access control coordination, wayfinding, communication, and ensuring the lobby and customer-facing areas are maintained to the highest standards.
Job Description
•Welcome employees, visitors, and guests with a professional and friendly approach.
•Manage visitor registration, badges, and guest arrivals.
•Support workplace services, wayfinding, and office amenities.
•Coordinate with security, facilities, events, and other stakeholders.
•Answer calls, respond to inquiries, and resolve day-to-day requests.
•Maintain a welcoming, organized, and professional lobby environment.
•Support meeting room bookings and basic workplace operations.
•Handle lost & found, luggage storage, and guest support services.
•Assist during emergencies and follow company security procedures.