About the Role
Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform; the mission is to deliver an amazing experience—fast, easy, and to your door. Glovo operates in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Romania is one of Glovo's most important markets, and food delivery is one of the most talked about industries in the country, so what gets written about Glovo shapes how customers, partners and decision makers see the business. The challenge is to make Glovo the voice that sets the agenda in this industry in Romania, known as the company putting local restaurants and small businesses on the digital map. You will own that outcome for the whole market, working as the only PR person on the ground with the backing of an agency and the regional and global communications teams.
Responsibilities
•Own how Glovo is understood in Romania, across both corporate and consumer media. You set the positioning with the global communications team, decide which stories to tell and when, and prepare the people who speak for the company, including the General Manager for Romania
•Build and hold your own direct relationships with journalists across business, general news, tech and lifestyle media, so that Glovo is known to the people who write about this industry
•Own how the company responds when something needs handling. You spot it early, decide the approach and lead the response, working with the Public Affairs team and local leadership
•Put Glovo on stage where this industry is discussed, from business and leadership forums through to food and hospitality events
•Lead the PR agency rather than take briefs from it. You set the brief, review the work and hold the standard
•Work closely with the commercial, operations and impact teams in Romania, who see what is happening in the market first, and turn what they know into what the company says publicly
•Report regularly on what your work achieves, covering volume of coverage, sentiment and share of voice
Requirements
•At least three years in PR or media relations, built either in house at a large company or at a strong agency
•Real experience of issues and crisis communication — you have been there when a difficult story was about to run, and you know what the first two hours look like
•Both corporate and consumer communications — you can handle a business or reputation story as confidently as a brand campaign
•Knowledge of the Romanian media landscape, and your own working relationships with journalists, not only the ones your agency holds
•The ability to work with little supervision and keep moving when priorities change, alongside senior people who have strong opinions and very little time
•Excellent written and spoken Romanian, and fluent English
•Experience briefing and directing a PR agency, rather than only working to briefs from one
•Experience in an industry that is closely watched, such as platforms, financial services, telecoms or energy
•Experience working with a regional or global communications team across more than one market
•An academic background in Communication, Public Relations, Journalism or Marketing
Benefits
•An enticing equity plan that lets you own a piece of the action
•Top-notch private health insurance
•Monthly Glovo credit
•Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
•Enhanced parental leave
•Online therapy and wellbeing benefits
