Описание
TOMRA develops reverse vending machines, collection and sorting systems, and food-processing technologies that support the circular economy. Its Serbian Shared Service Center provides centralized operational services for TOMRA Collection Europe, including remote monitoring, first-line support, and service coordination.
Задачи
•Support markets in defining business needs, objectives, expected benefits, costs, ownership models, dependencies, risks, and business case readiness for IT and digital initiatives
•Coordinate approval processes across IT, Security, Data Privacy, Legal, Architecture, and other relevant stakeholders
•Lead or coordinate cross-market project delivery activities, including planning, milestones, vendor follow-up, testing, training, cutover, go-live, hypercare, and stakeholder communication
•Support application lifecycle management, including support models, access management, incident handling, monitoring, renewals, funding, governance, compliance, continuous improvement, and decommissioning
•Identify and escalate missing documentation, approval gaps, security or privacy concerns, compliance risks, integration dependencies, and operational blockers with clear owners and proposed next steps
•Contribute to simplifying and improving the digital landscape by supporting platform reuse, shared capability centralization, and rationalization of digital tools
Требования
•4+ Years of experience in IT project management, business systems delivery, application governance, IT vendor onboarding, or a similar area
•Experience translating business needs into functional, technical, commercial, and compliance requirements
•Good understanding of security, data privacy, data protection, architecture, and delivery-related constraints
•Technical understanding of integrations, APIs, enterprise architecture, identity and access management, data flows, hosting, performance monitoring, and support models
•Familiarity with ISO 27001, NIS2, ITIL, DevOps, GDPR, or DPA
•Experience working in Agile delivery environments and with tools such as Jira or DevOps
•Strong analytical and problem-solving skills
•Fluency in English
Условия
•Competitive salary and benefits aligned with the Serbian market
•Stable position in a global, sustainability-driven company
•International working environment with collaboration across Europe
•Opportunities for professional development and internal growth
•Supportive culture based on responsibility, trust, and continuous improvement
•Opportunity to drive visible, business-critical internal improvements
