About
Sonova develops medical equipment and digital solutions that support customer and user experiences, including platforms such as Digital Asset Management and Product Information Management.
Responsibilities
•Define and drive the vision, strategy and roadmap for digital solutions across B2B and B2C audiences, translating customer and stakeholder needs into scalable, user-centric solutions with clear success metrics and business outcomes
•Lead digital projects from business needs and requirements through solution design, implementation, launch and continuous improvement, delivering against agreed scope, timelines, budgets and outcomes
•Translate business needs into requirements and solution concepts, facilitate workshops, prioritize initiatives and align business stakeholders with technical teams
•Drive the implementation and evolution of digital platforms and capabilities, including DAM, PIM and other digital solutions
•Identify and drive continuous improvement across digital solutions, platforms, processes and ways of working
•Lead cross-functional teams across CX, business, marketing, digital, UX/UI, data, IT, engineering, security, quality and other relevant functions
•Manage integrations and dependencies across the digital ecosystem, working with internal teams and external partners
•Drive stakeholder engagement, governance and transparent communication, including status reporting, risk and issue management, escalation and decision-making
•Support organizational change and solution adoption through stakeholder engagement, communication, training and rollout activities
•Ensure security, data privacy, regulatory, quality and compliance requirements are addressed with relevant subject-matter experts
•Manage external partners and vendors, including delivery, technology evaluations, procurement and performance management where required
•Define, track and report KPIs covering delivery, resources, budget, adoption and business value
Requirements
•Bachelor's or master's degree in business, project management, marketing or similar relevant education
•Experience driving organizational change, particularly in the digital space
•At least 5 years of experience in digital platform management, CX, digital project management or a similar field
•Experience collaborating with and steering cross-functional teams across multiple departments
•Excellent communication and collaboration skills, with the ability to influence and work effectively across departments and stakeholders
•Proactive mindset focused on continuous improvement and innovation
•Self-starter, comfortable working with stakeholders from different countries and cultures, and able to work with remote and co-located teams
•Tech-forward, AI-ready and future-oriented
•Ability to lead teams through digital transformation and change initiatives, fostering innovation and adaptability
•Proven experience in digital platform project management and steering cross-functional teams across multiple departments
•Strong analytical skills for data-informed decisions and strategic thinking to align projects with organizational goals
•Ability to thrive in a fast-paced, deadline-driven environment with competing priorities
•Fluency in English
•At least 5 years of experience with project/program management methodologies
•Familiarity with emerging technologies such as AI-driven tools and ERP/CRM integration
Location
Warsaw, Poland
