About Alpaca
Alpaca provides brokerage infrastructure and APIs for stocks, ETFs, options, crypto, fixed income, and other financial products. Its licensed financial services subsidiary serves financial institutions across 40 countries, supporting more than 10 million brokerage accounts.
Responsibilities
•Own end-to-end project management for enterprise launches using brokerage APIs
•Collaborate with external stakeholders to scope, plan, and execute integration timelines
•Work with internal teams to resolve issues and align resources
•Facilitate weekly partner check-ins, drive action items, and track progress toward deliverables
•Report project status, risks, and dependencies to internal leadership and partner stakeholders
•Help partners navigate onboarding requirements, including KYC, AML, and regulatory disclosures
•Document processes and improve onboarding frameworks for future integrations
•Represent enterprise customers internally and provide partner context to teams, including leadership
•Represent Alpaca to large enterprise businesses in their regions
•Update leadership on successes, blockers, and solutions
•Track internal product development timelines and coordinate with technical teams on feature rollouts to partners
•Develop expertise in Alpaca's API and collaborate with fintech companies globally
•Communicate partner feature requests to technical teams and help prioritize them
•Advise the success team on integration matters, including new products
•Develop solutions for partners in Alpaca's target regions
•Create internal and external resources for partners and internal teams
Requirements
•At least 2 years of enterprise-level business project management experience
•Strong process, analysis, design, and documentation skills
•Strong spoken and written English communication skills
•Problem-solving ability and attention to detail; able to deliver high-quality work while meeting deadlines
•Flexibility to work with customers around the world
•Familiarity with and interest in FinTech, financial markets, and investing applications
•Experience with communication and project management tools such as Slack, JIRA, Confluence, Basecamp, and Google Workspace
•Startup mindset
•Technical troubleshooting skills
Nice to have
•Sales and customer success background leading the customer experience
•Training or enablement experience
•Brokerage or stocks experience
•Crypto experience
•Metabase familiarity
•Modern API experience (REST, WebSockets, Server-Sent Events)
•Enterprise software implementation experience
•Issue management experience (JIRA), API logging tools, Postman, curl
Conditions
•Competitive salary and stock options
•Health benefits
•One-time USD $500 new-hire home-office setup
•USD $150 monthly stipend via a Brex Card
