About
The company operates across global trading and investment markets. It focuses on improving customer experience across its digital products.
Responsibilities
•Own and improve customer payment and funding journeys, from payment method selection and transactions to status tracking and error resolution
•Use customer feedback, product analytics, and business insights to identify customer friction and improvement opportunities
•Lead product discovery, challenge assumptions, explore solutions, and validate ideas before development
•Turn product strategy and customer insights into priorities and roadmaps, balancing customer needs, commercial value, and technical constraints
•Define success measures before launch and use data and experimentation to assess results and identify further improvements
•Work with Design, Engineering, Data, Business Analysis, Operations, Compliance, and Marketing to deliver validated ideas
•Communicate product thinking clearly, engage stakeholders, and focus on solving customer problems
Requirements
•5+ Years of experience in a genuine digital Product Manager role, owning customer-facing products and journeys
•Experience with payments, funding, transaction flows, onboarding, activation, conversion, or customer engagement
•Strong product discovery skills and examples of customer research and evidence influencing product decisions
•Ability to use product analytics, funnel data, and customer behavior to identify opportunities, prioritize work, and measure success
•Hands-on experience testing ideas through prototypes, customer research, MVPs, pilots, or A/B testing
•End-to-end ownership of customer and business problems, from identifying opportunities to measuring post-launch impact
•Confident communication and cross-functional collaboration skills, including the ability to challenge assumptions constructively
•An eCommerce background is required
Nice to have
•Fintech experience
Conditions
•Cyprus office-based, 3 days a week, or fully remote within Eastern Europe
