About
The client is an established international fintech business helping millions of people across the UK, Middle East, Asia, and Africa take control of their finances. It is building and launching its own trading platform.
Responsibilities
•Lead the redesign of the trading platform and broader customer experience
•Build a design system that provides a consistent experience for designers and engineers
•Simplify trading and investing journeys, from finding products to trade to managing risk and moving money
•Lead and develop the design team, including hiring, team structure, performance, and career progression
•Build a research practice, engaging with customers and using their feedback and behaviour to inform product decisions
•Connect design to business results by assessing its impact on acquisition, conversion, retention, and revenue
•Stay hands-on with design work and collaborate with product, engineering, and commercial leaders to shape product strategy
Requirements
•Experience leading a product design team
•A strong portfolio demonstrating transformation of existing digital products and improvements to customer experience
•Experience building a design system from scratch or significantly improving an existing one
•Understanding of user-centred design, jobs-to-be-done, customer research, and usability testing, and the ability to turn insights into better products
•Commercial mindset and understanding of how design can drive acquisition, engagement, retention, and revenue
•Ability to challenge ideas, influence senior stakeholders, and balance strategic thinking with attention to detail
Nice to have
•Experience in trading, investing, crypto, or consumer fintech; alternatively, serious investing or trading experience and a strong background in consumer product design
Conditions
•Cyprus office-based, 3 days a week, or remote within Eastern Europe
