About the Role
Grade Level (for internal use): 07
The Team
You will join a global, collaborative, and professional team of S&P Global Market Intelligence — a group that sits at the critical intersection of data expertise, client experience, and product knowledge. Working across expansive datasets — including Market Data, Fundamentals, ESG, Ratings, Estimates, and Textual data — the team serves as the essential link between end-users and some of the world's most powerful financial intelligence platforms. With frequent interaction with Sales and Product Management, this is a highly visible, high-impact role that offers rapid learning, broad exposure, and direct access to our ever-growing suite of data solutions — including our flagship product, Xpressfeed™ (learn more: spglobal.com/marketintelligence/en/solutions/xpressfeedtm).
Responsibilities and Impact
•Resolve client inquiries for data feed and cloud service clients — providing professional, accurate, and timely support that directly shapes the end-user experience for global financial institutions.
•Build deep data expertise across S&P Global's dataset offerings, including Financials, Market & Desktop Data, Estimates, Ratings, and the Textual Suite, becoming a product authority clients rely on.
•Apply and develop technical skills — including SQL, Snowflake, Microsoft Excel, and AI-generative tools — to diagnose and resolve complex data delivery and access issues efficiently.
•Document and share knowledge — capture newly discovered solutions, product updates, and client workflow improvements to strengthen team capability and the broader knowledge base.
•Collaborate across global teams — partner with internal stakeholders across Product, Sales, and Delivery to address client concerns, route improvement requests, and surface commercial leads.
•Stay ahead of the product landscape — maintain current knowledge of existing and newly launched offerings across S&P Global's expanding data marketplace (explore: marketplace.spglobal.com).
What We're Looking For
Basic Required Qualifications:
•Education: Bachelor's degree in Finance, Business, Accounting, Economics, or a related discipline.
•Experience: An S&P Global employee at this level would typically have 0 to 1 year of relevant experience in a finance, data, or client-facing role.
•Technical Skills: Demonstrated experience using SQL for data querying; advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP, and Power Query); working experience with AI-generative tools.
•Financial Knowledge: Applied understanding of corporate accounting statements, including the income statement, balance sheet, and cash flow statement.
•Communication: Clear, professional written and verbal communication skills in English, with demonstrated ability to manage multiple priorities in a structured, detail-oriented manner.
Additional Preferred Qualifications:
•Knowledge of investment instruments including private equity, public equity, fixed income, ETFs, mutual funds, commodities, or derivatives.
•Advanced SQL experience, including complex joins, subqueries, and query optimization.
•Intermediate proficiency in Python or R for data manipulation or financial analysis.
•Experience using S&P Global Capital IQ platforms or comparable financial data products.
•Exposure to cloud data platforms such as Snowflake, AWS, or Azure.
•Experience supporting or troubleshooting data feed or API delivery solutions.
•Demonstrated ability to learn new products and tools independently in a fast-moving, data-rich environment.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
Benefits
•Health & Wellness: Health care coverage designed for the mind and body.
•Flexible Downtime: Generous time off helps keep you energized for your time on.
•Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
•Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
•Family Friendly Perks: Perks for partners and children, with best-in-class benefits for families.
•Beyond the Basics: Retail discounts to referral incentive awards.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
