About the Role
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Pre-Sales Solutions Consultant collaborates directly with the sales or account team by acting as a technical expert in all of the events that lead to a buying decision. With direct responsibilities that include pre-sales technical consulting, pricing recommendations, data security or compliance requirements, technical demonstration setup, and client presentations, this individual will act as an invaluable partner to the entire sales organization and a crucial part of the sales cycle.
This Pre-Sales Solutions Engineer exhibits a deep technical understanding of IWMS & CMMS products like ARCHIBUS, Maximo/Corrigo/Tririga or Service NOW WSD etc. that they are responsible for within the buyer journey and subsequently the sales cycle. This individual must be comfortable presenting to high-level decision makers and collaborating with sales team, delivery teams, and account management teams.
This role can be broken into four key areas:
1. Product Demonstrations
•Work with IWMS/CMMS infrastructure and ensure that all out-of-the-box demonstration environments are available, performing adequately, and configured in preparation to the client's needs.
•Improve the speed of response by establishing and maintaining an out-of-the-box demo dataset as well as demo scripts.
•Innovate by establishing advanced demonstration sets that can be more tailored and unique to client challenges and business requirements.
•Collaborate with the sales team to recommend configurations, identify required customizations, and/or uncover unique opportunities in support of each sales pursuit.
2. Product Innovation and Continued Expertise
•Develop his/her own learning path to ensure that all functional areas of ARCHIBUS are understood at expert-level. There should be a cyclical nature to this path: Learn, Repeat, Teach, and Innovate.
•Contribute to continuous IWMS/CMMS innovation efforts led by the JLL technical delivery team by understanding the broader JLL technology ecosystem, market trends, competition, and industry demands.
•Act as a liaison between the Sales Enablement Team and the product delivery leader for continual product improvement, ideas sharing, and general collaboration.
•Expand your product knowledge to include JLL Technologies built-products in the BI and Experience categories to create more holistic sales approaches including ARCHIBUS, but also expansion products.
3. Product Pre-Sales Consulting
•Assist the sales team to provide expert technical direction or consulting to the client as a pre-sales exercise.
•Develop a standardized consulting approach to assist the sales team with budgetary estimates and pricing exercises.
4. Product Bid Response Efforts
•Participate in RFP response efforts as needed. This could include collaborating on technical responses, example deliverables, system graphics training guides, and pricing exercises. This could also be connecting to the correct resource internally to help, as well.
•Make recommendations to the bid management team on improvements to proposal language and technical deliverables.
•Attend sales pursuit debriefs to provide feedback on the sales cycle, team approach, win themes, and client engagement.
Key Responsibilities
•Product demonstrations
•Product presentations
•Collaboration with sales pursuit teams
•Collaboration with product delivery teams
•Collaboration with bid management teams
•Establishing standardized product demo environments, demo data sets, and demo scripts to increase our speed of response
•Develop a personalized learning program and cadence to continually deepen subject matter expertise while also educating partners internally
•Develop standardized pre-sales consulting approach for product pricing and functional area mapping to create a consistency, efficiency, and accurately in our client recommendations
Technical Requirements
•MS Office Suite
•ARCHIBUS/Corrigo/Maximo/ServiceNow WSD
•Salesforce CRM
Location
On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
