We are looking for a hands-on Payment Operations Specialist to own the technical side of our money flow: routing, cascading, approval rates, deposits, withdrawals and payment antifraud. Our payment orchestrator is built in-house, so you'll shape how the system works, not just operate it.
Key Responsibilities:
•Own approval rates and deposit conversion across cards, local APMs and crypto
•Configure routing, smart routing (BIN, geo, amount, client history) and retry cascading
•Analyse decline codes and funnels, find where money is lost and drive the fixes
•Manage deposits, withdrawals and PSP incidents; set SLAs and playbooks
•Own payment antifraud rules and automated withdrawal approval together with Dealing
•Write requirements for the in-house orchestrator, cashier, monitoring and alerting
•Handle reconciliation and provider balances together with Finance
Requirements:
•3+ years in payment operations in a high-risk vertical (Forex/CFD, Crypto, iGaming)
•Hands-on experience configuring routing, cascading and antifraud rules yourself
•Proven impact on approval rates or conversion, with numbers before and after
•Strong analytical skills: decline codes, funnels, data-driven decisions
•Experience with incident handling, SLAs and payment processes
•Basic SQL to check the numbers yourself
•English and Russian
