About the Role
Join Aptiv as an OTC Price and Order Processing Junior Analyst and become part of our team supporting pricing and order management activities within the Order-to-Cash process. In this role, you will support accurate price implementation, order validation and documentation for assigned customers, working with SAP, ServiceNow and customer portals. You will collaborate with Sales, Finance, Customer Service and other teams while developing your knowledge of pricing processes and the broader OTC flow.
Your Role
•Support price implementation and order processing activities for assigned customers, including downloading and managing contracts from customer portals.
•Validate customer orders against pricing databases and approved offers and implement or update customer prices in SAP in cooperation with Sales.
•Create and modify relevant documents in SAP, document activities in ServiceNow and prepare basic operational reports.
•Support day-to-day management of the assigned customer portfolio, ensuring tasks are completed accurately and on time.
•Collaborate with Sales, Finance, Customer Service, IT and other teams to resolve operational issues and communicate status, blockers and next steps.
•Follow Aptiv procedures, data quality, confidentiality and internal governance standards, escalating issues when required and supporting audit requests.
•Support updates to existing SOPs and contribute to new process documentation as needed.
•Participate in cross-training, continuous improvement initiatives and development activities across pricing and the OTC process.
Your Background
•Secondary education; no previous experience or up to 1 year of experience in OTC or operational processes.
•Good knowledge of MS Office, particularly Excel, Outlook and Word.
•Basic knowledge of or exposure to SAP and ability to work with online customer portals.
•Good organizational and prioritization skills with strong attention to detail and a results-oriented approach.
•Good analytical and problem-solving skills, with the ability to identify issues and propose solutions with guidance.
•Good verbal and written communication skills, communicative English and the ability to collaborate effectively with different stakeholders.
•Team-oriented and proactive approach, with willingness to learn, develop new skills and ask for guidance when needed.
Your Benefits at Aptiv
•Private health care (Signal Iduna) and Life insurance for you and your beloved ones.
•Well-Being Program that includes regular webinars, workshops, and networking events.
•Hybrid work (min. 47 days/yr of remote work, flexible working hours).
•Employee Pension Plan paid by the employer (you get + 3.5% on each gross salary).
•Access to sports groups and Multisport card.
