Onboarding Coordinator
Company: Plaid Inc.
About the Role
You will coordinate recurring in-person onboarding cohorts, including calendars, rooms, materials, communications, travel, attendance, and meals. You will answer new-hire questions, facilitate sessions, improve onboarding operations, and support employee events and programs from planning through delivery.
Requirements
•1–3 years of experience in onboarding, events, employee experience, HR, workplace experience, administrative support, or a related role
•Organizational and coordination skills
•Written and verbal communication skills
•Experience planning and executing employee-facing events or onboarding programs
•Ability to facilitate onboarding sessions
•Attention to detail in calendars, travel, participant lists, and program logistics
•Cross-functional collaboration skills
•Ability to work in the San Francisco office Tuesday through Thursday
•Ability to lift up to 50 pounds
Responsibilities
•Coordinate logistics for in-person onboarding cohorts
•Manage new-hire travel, hotel bookings, and spend-limit requests
•Maintain onboarding participant lists, travel records, attendance, and internal resources
•Respond to new-hire questions through Zendesk
•Prepare onboarding spaces, materials, meals, and supplies
•Facilitate onboarding sessions as needed
•Gather feedback and improve onboarding logistics and communications
•Assist with employee events and programs
•Respond to or route employee inquiries
•Manage operational details and provide event support
Benefits
•Medical insurance
•Dental insurance
•Vision insurance
•401(k)
