What You Can Expect:
Key Responsibilities
— Coordinate ocean import shipments, including FCL, LCL, and consolidation cargo.
— Act as a primary contact for customer inquiries and shipment updates.
— Liaise with overseas offices, carriers, vendors, and internal departments to ensure smooth shipment execution.
— Prepare, review, and manage shipping and import-related documentation.
— Issue and verify documents such as Arrival Notices and Delivery Orders.
— Maintain accurate shipment and customer data in the Transport Management System (TMS).
— Support invoicing, shipment closing, and operational reporting activities.
— Monitor shipment progress and proactively resolve operational issues.
— Identify customer needs and provide appropriate logistics solutions.
— Ensure compliance with company procedures and applicable regulations.
What You Bring:
Qualifications
Required
— Business level Japanese skills (N1)
— Diploma, Vocational School Certificate, or Bachelor's Degree.
— Minimum 1 year of professional working experience.
— Good communication and coordination skills.
— Basic English communication skills, including email correspondence.
— Proficiency in Microsoft Office applications (Excel, Word, Outlook).
— Strong attention to detail and willingness to learn.
