Job Title: Manager, Retail Physical Sales (Independent Contract)
Start Date: December – Mid January
Reports To: Director, Physical Sales
Department: Sales
Location: Toronto, Ontario, Canada
Job Type: 12 Month Independent Contract, 37.5 hours/week
Pay Rate: $45.00 - $50.00/hour
A little bit about our team:
We are Warner Music Group, home to a broad roster of new stars and legendary artists through a collection of the best-known record labels in the music industry including Asylum, Atlantic, Big Beat, Canvasback, East West, Elektra, Erato, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin', Warner Bros., Warner Classics, and Warner Music Nashville, as well as Warner/Chappell Music, one of the world's leading music publishers, with a catalogue of more than one million copyrights worldwide.
Your role:
The purpose of the Manager, Retail Physical Sales role is to drive the growth of the company's physical sales business in Canada by managing key retail partnerships, maximizing revenue, and executing strategic sales campaigns.
Here you'll get to:
•Support the Director of Physical Sales in driving growth across physical music retail channels in Canada.
•Serve as the primary WMC contact for key retail accounts, including Walmart, Amazon, Isotope Music, Sunrise Records, Indigo, and London Drugs.
•Build and sustain long-term retail partnerships, providing account management and revenue optimization.
•Act as the subject matter expert on Amazon Vendor Central operations and management.
•Deliver revenue targets across assigned accounts, proactively developing opportunities to exceed annual budget goals.
•Provide accurate monthly sales forecasting and identify potential risks and growth opportunities.
•Develop, negotiate, and execute strategic sales and marketing campaigns to expand shelf space and increase market share across front-line and catalogue releases.
•Oversee the end-to-end solicitation and setup process for new releases in line with retailer specifications.
•Collaborate with WMC Operations to maintain optimal inventory levels, maximize order fulfillment rates, and resolve delivery issues.
•Manage consignment inventory balances, conducting quarterly productivity reviews and return reconciliations to minimize obsolescence.
•Analyze retail POS data to evaluate sell-through trends and identify reorder opportunities.
•Partner with leadership to refine physical sales strategy and explore innovative growth avenues.
•Leverage artist promotional opportunities, tours, and publicity events to drive incremental retail sales.
About you:
•At least 5 years experience of key account management with national retailers, preferably music, entertainment or CPG.
•Working knowledge of retail mechanics: trade terms, co-op, returns and consignment, and Vendor Central.
•Excellent interpersonal, communication, presentation, and negotiation skills.
•A track record of negotiating with senior buyers and category managers.
•Analytical and strategic thinker that can see the bigger picture.
•Advanced Excel. A BI tool like Power BI or Tableau is an asset.
We'd love it if you had:
•Prior experience working in the music or similar industry.
Note:
This position will require being in the office 4 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships.
