RHE

Manager - FTWZ

In short

This role manages customs and SEZ/FTWZ compliance, documentation and filings, and coordination between corporate office and warehouse teams for a logistics operation in Mumbai. It demands 4 to 7 years of hands-on experience in Customs Broking, Freight Forwarding, or 3PL operations with a mandatory background in SEZ/FTWZ regulations, plus deep knowledge of the SEZ Online portal and customs procedures. The company operates out of an Andheri, Mumbai office with occasional travel to FTWZ warehouse sites.

What You Can Expect:
Ensuring seamless end-to-end transaction processing, rigorous SEZ/FTWZ compliance, and efficient inventory and warehouse coordination while protecting our margins and operational timelines.
Customs & SEZ/FTWZ Compliance
•Documentation & Filings: Oversee the processing of Bills of Entry (BoE), Shipping Bills, Into-Bond / Ex-Bond bills, and other statutory customs documentation specific to SEZ/FTWZ regulations.
•Regulatory Adherence: Ensure 100% compliance with the Special Economic Zones (SEZ) Act, rules, custom procedures, and standard operating procedures (SOPs) mandated by the FTWZ developer and co-developer.
•Audit & Reconciliation: Manage regular stock and documentation audits, ensuring seamless matching of physical inventory at the FTWZ with SEZ online portals (SEZ Online) and internal systems.
Operational & Stakeholder Coordination
•End-to-End Execution: Coordinate inbound and outbound clearance processes smoothly in tandem with freight forwarders, shipping lines, transport agencies, and end clients.
•On-Ground Liaison: Act as the primary escalation matrix and coordination link between the Andheri office team and the boots-on-the-ground team operating out of the FTWZ warehouse location.
•Troubleshooting: Proactively resolve bottlenecks related to cargo movement, custom holds, documentation discrepancies, or inbound/outbound clearances.
Warehousing & P&L Support
•Inventory Oversight: Maintain a fair understanding of warehouse management operations (WMS, storage optimization, handling, value-added services like repacking/labeling).
•Cost & Margin Efficiency: Ensure all operational steps are executed within cost parameters to safeguard the business unit's profitability when buying services from developers and billing clients.
What You Bring:
•Education: Bachelor's degree in Supply Chain, Logistics, Commerce, or a related field. (Customs Broker License or CHA certification is an added advantage).
•Experience: 4 to 7 years of hands-on experience in Customs Broking, Freight Forwarding, or 3PL operations, with a mandatory background in SEZ / FTWZ regulations and compliance.
•Technical Knowledge: In-depth understanding of SEZ Online portal, custom tariff codes, bonding/de-bonding procedures, and indirect taxation as applicable to FTWZs.
•Location Awareness: Must be comfortable working out of the Andheri, Mumbai corporate office, with occasional visits to FTWZ warehouse sites as required.
•Soft Skills: Strong negotiation, multi-tasking, and stakeholder management skills; excellent written and verbal communication.

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