Lead - Learning and Development
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Job Description
•Own the L&D agenda and integration & upskilling for all new hires in the LDT function
•Owning LSS skill channel on Genome - content curation, upgrade, set up/ re-design, Specialist connect
•Driving Genome for LDT – tracking, reporting, Specialist connects, ideal profile set up
•Learning Workshop design & execution
•Applying various LSS tools on GB qualified & approved project by Business Leader to achieve the desired efficiency gains and increased customer happiness
•Participate as panellists in panel reviews for BB / MBB projects
•Approver for system accesses – Progear (various groups), Lean workflow
•Design & execution of certification roadmaps – BB/ MBB
•Design of new learning programs (LSS+ Digital) for the organization, program management, execution – eg Lean Digital ambassadors, Ops BB
•Leadership updates/ reviews
•Design for Accelerate learning, LDT grand slam and execution
•Any new content design/ curation on need basis
•Working with vendor for new module development – need basis
•Facilitating LSS sessions in learning workshop / Sharpen the saw/ Guru connects
•Develop and execute learning and development strategies
•Identify training needs and design relevant learning programs
•Collaborate with department heads to align training initiatives with organizational goals
•Evaluate the effectiveness of training programs and implement improvements as needed
•Conduct training sessions or workshops for employees
•Stay up-to-date with industry trends and best practices in learning and development
•Track and report on training outcomes and impact on employee performance
•Manage learning and development budgets and resources
Qualifications
Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management
Certifications
Certified Instructional Designer - KPMG
Required Skills
Agile Methodology, Application Development, Change Management, Content Management, Content Strategy, Data Reporting, Executive Presence, People Leadership, Program Implementation, Storytelling
Language
English, Language Proficiency - Advanced (C1)
Job Type
Regular
Master Skill List
Learning and Development
Remote Type
Hybrid
Work Shift
Day Job (India)
